Our products are handcrafted in small batches to ensure they are fresh and of the highest quality. Orders will ship approximately 3-5 business days after the order is placed. Please feel free to send us an email if you need a rush order! We will do our best to accommodate special needs.
We do not offer local pickup at this time.
We encourage customers to use our products soon after receiving them. Our skincare products should stay fresh for six to twelve months from the date of purchase if stored and handled with care. Because our products are made from natural ingredients with minimal ECOCERT-approved preservatives used, we recommend buying fresh and not stocking them up for use at a later time.
Our products are made with pregnant and nursing mamas in mind. We do not use ingredients that are known to be harmful to expecting mothers and their babies. When we use essential oils in our products, they are diluted to safe levels of use during pregnancy, as well as for babies at any age. However, encourage you to use your best judgment and consult your midwife or your primary care provider if you have a suspected allergy or have a particular question regarding our ingredients.
Some of our products are vegan, such as the Pure Deodorant and Coco Cleanse. However, we do use beeswax in the majority of our products. Please refer to the full ingredient list when looking for vegan options.
Yes. All of our ingredients are non-GMO.
At this time, we are not offering samples. We work very hard to create products that our customers will be 100% satisfied with. However, if you are not pleased with an item, please let us know! We will do our best to find a resolution.
Please note that The Green Forest Lady is not responsible for any additional shipping costs for exchanges. We do not assume responsibility for any packages that are lost in transit.
Our products are free of artificial + harmful preservatives, which means there are a few important guidelines we recommend following when using our small-batch natural skincare products -
* Use clean, DRY hands to scoop creams, butters or balms out of a jar.
* It is best to store products in a cool, dry place. Keep products out of the heat and bright light.
* Always keep moisture out of containers to avoid bacterial growth.
* Keep products out of your eyes and read ingredients carefully if you have allergies.
*Although these products are made with natural ingredients, it is always wise to use care when trying a new skincare product. Test on a small area of skin; if irritation develops, discontinue use.
Absolutely! Please leave us a note so we know to leave the invoice out + if there is any special note you want us to include for you.
Yes! Please note that International orders can take up to 4 weeks to arrive after they are shipped. The buyer is responsible for any customs charges that may occur.
If you have any additional questions, please feel free to reach out to us!